Practice Policies Your Staff Will Love
Posted August 29, 2016 by Stacy BolzeniusLike any medical practice, an OB/GYN office must have policies to promote smooth operations, efficiency and good customer service. Women’s health care can be complex, and women are savvy customers who know the difference between staff who follow policies and obviously care about their patients, and those who give lip service or flat-out ignore the rules. Getting staff buy-in takes planning, clear and well-written policies, good communication, effective utilization and a team environment. Last resort: lower the boom on employees Continue reading…